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A cutscene can be unlocked if the memory card in use has a Silent Hill 2 save file. Heather contemplates reaching into a toilet, but can't bring herself to do it. She looks at the camera and asks, "Who would even think of doing something so disgusting?" This is a reference to a scene in Silent Hill 2, in which James Sunderland reaches into a toilet to retrieve a wallet.
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When you beat the game, you can enter a code to unlock a special costume for the New Game+. The code "PrincessHeart" has Heather wearing a superhero outfit. In the PS3 or Xbox360 version, there is an achievement/trophy for wearing the outfit called "Where's Luna?", which is a reference to Sailor Moon.
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Heather Mason was named after Heather Morris, the person who provided the voice and motion capture for the character.
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Upon completing the game once on any difficulty, additional costumes for Heather become unlockable via cheat codes entered on a new menu accessible from the title screen. Exclusively for the PlayStation 2 version of the game, 14 codes were released as promotional tie-ins with 8 North American and 6 European video game media outlets, with each outlet's costume adorned with their respective logos. The participating companies and the codes to unlock their costumes include:
North America:
•Electronic Gaming Monthly, an American magazine, "EGMpretaporter"
•Game Informer, an American magazine, "gameinformer"
•GamePro, an American magazine, "ProTip"
•GMR, an American/Canadian magazine, "GMRownzjoo"
•Official U.S. PlayStation Magazine, an American magazine, "SH3_OPiuM"
•PlayStation Magazine, an American magazine, "badical"
•IGN.com, an American website, "IGN_pickleboy"
•GameSpy.com, an American provider of online multiplayer and matchmaking middleware, "iaml33t"
Europe:
•13ème Rue, a French cable network, unlocked with the code "Suspense"
•Game Reactor, a Scandinavian magazine, "SH3_Wrestlarn"
•Play, a British magazine, "sLmLdGhSmKfBfH"
•G@me Network, an Italian cable network, "IwannabeaGJ"
•Official UK PlayStation 2 Magazine, a British magazine, "extra_thumbs"
•PlayStation 2 Revista Oficial - España, a Spanish magazine, "MATADOR"
North America:
•Electronic Gaming Monthly, an American magazine, "EGMpretaporter"
•Game Informer, an American magazine, "gameinformer"
•GamePro, an American magazine, "ProTip"
•GMR, an American/Canadian magazine, "GMRownzjoo"
•Official U.S. PlayStation Magazine, an American magazine, "SH3_OPiuM"
•PlayStation Magazine, an American magazine, "badical"
•IGN.com, an American website, "IGN_pickleboy"
•GameSpy.com, an American provider of online multiplayer and matchmaking middleware, "iaml33t"
Europe:
•13ème Rue, a French cable network, unlocked with the code "Suspense"
•Game Reactor, a Scandinavian magazine, "SH3_Wrestlarn"
•Play, a British magazine, "sLmLdGhSmKfBfH"
•G@me Network, an Italian cable network, "IwannabeaGJ"
•Official UK PlayStation 2 Magazine, a British magazine, "extra_thumbs"
•PlayStation 2 Revista Oficial - España, a Spanish magazine, "MATADOR"
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An unused song can be found in the game's files that is a remix of the Results theme from the first Silent Hill.
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